Ready to redeem those funds? Let’s do this! Just follow these simple steps:
1. Once your balance reaches the $20 minimum to redeem, head to the main screen or use the blue drop-down menu and click the "Redeem" button.
2. A pop-up will appear; click the "Redeem" button again.
3. Hit "Continue" when prompted.
4. Next, open your Funzwallet.
5. Choose the amount you want to redeem and select your transfer method, like Instant Debit, Real-time Payment, or your personal bank account.
6. You’ll be asked to enter some information for verification. Click Next.
7. Enter the last four digits of your SSN.
8. Click OK.
9. In this example, Instant Debit was chosen as the transfer destination. Keep in mind, depending on the option you select, different information will be required. If you choose Instant Debit, you’ll be prompted to enter your debit card details. If you choose Personal Bank Account or Real-Time Payment, you'll be prompted to enter your bank account and routing details. Once everything is filled out, simply click the "Add Card" button to continue.
10. Confirm your transfer, and you're all set!
I can't verify my account for redemption
If you still have trouble verifying your account for redemption, please send the following:
1. A clear photo of the front side of your ID.
2. A clear photo of the back side of your ID.
3. A selfie holding your ID, with the front facing the camera.
4. The last four digits of your SSN.
Please ensure that all details are easy to read. Before sending, review the pictures to make sure they’re clear. We recommend taking them in a well-lit area. No need to crop, filter, or edit the photos—just send the raw images.
You can send the requested photos using any of the following options:
- Email us at support@funzpoints.com
- Submit a support request through this link: https://funzpoints.zendesk.com/hc/en-us/requests/new and select 'Verify Account for Redemption' as the option.